Privacy Policy

1. Introduction

Ce Holding AS ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://ceholdingbaking.ca (the "Site"), and use our baking education services and courses.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site or services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Complete the contact form on our Site
• Request information about our baking courses
• Enroll in an educational program
• Communicate with us via email
• Subscribe to newsletters or updates

This information may include:

• Full name
• Email address
• Phone number
• Mailing address
• Course preferences
• Learning format preferences
• Any other information you choose to provide in messages or inquiries

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and how you interact with our Site, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Links clicked
• Referring URL
• Device identifiers

This information is collected through cookies, analytics tools, and similar tracking technologies.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Responding to your inquiries and requests
• Processing course enrollments and registrations
• Sending course-related communications
• Providing customer support
• Improving our Site and services
• Conducting analytics to understand user behavior
• Personalizing your experience
• Complying with legal obligations
• Preventing fraud and ensuring security
• Sending promotional materials (only with your consent)

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent to receive promotional communications or newsletters
• Contract Performance: When processing is necessary to fulfill course enrollments or service agreements
• Legal Obligation: When required by Norwegian or Canadian law
• Legitimate Interest: When we have a legitimate business interest in processing your data, such as improving our services or preventing fraud

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating our Site and delivering services (hosting providers, email services, analytics providers)
• Legal Requirements: We may disclose information when required by law or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others
• Business Transfer: If Ce Holding AS is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• HTTPS encryption for all data transmission
• Secure password protocols
• Regular security audits and monitoring
• Limited access to personal information
• Secure data storage practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver targeted content. Cookies are small files stored on your device that help us recognize you and remember your preferences.

Types of cookies we use include:

• Essential Cookies: Necessary for Site functionality and security
• Analytics Cookies: Help us understand how users interact with our Site
• Preference Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver targeted advertising (only with consent)

You can control cookies through your browser settings. For more information, please see our Cookie Policy.

8. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal information we hold about you
• Right to Correction: You can request correction of inaccurate or incomplete information
• Right to Erasure: You can request deletion of your personal information (subject to legal obligations)
• Right to Restrict Processing: You can request limitations on how we use your information
• Right to Data Portability: You can request your information in a structured, commonly used format
• Right to Opt-Out: You can unsubscribe from promotional communications at any time
• Right to Object: You can object to certain types of processing

To exercise any of these rights, please contact us at [email protected].

9. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with legal obligations. Retention periods vary depending on the type of information and the purpose of processing:

• Contact inquiries: retained for up to 2 years
• Course enrollment information: retained for the duration of enrollment plus 3 years
• Marketing communications: retained until you unsubscribe
• Analytics data: retained according to standard practices

When information is no longer needed, we will securely delete or anonymize it.

10. International Data Transfers

Ce Holding AS is based in Norway. Your information may be transferred to, stored in, and processed in Canada and other countries where our service providers operate. These countries may have data protection laws that differ from your country of residence.

By using our Site and services, you consent to the transfer of your information to countries outside your country of residence, which may not have the same data protection laws.

11. Children's Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child under 18, please contact us immediately.

12. Third-Party Links

Our Site may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your information.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our privacy practices, please contact us:

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our Site with an updated "Last updated" date. Your continued use of our Site and services following the posting of changes constitutes your acceptance of the revised Privacy Policy.

15. Governing Law

This Privacy Policy and our privacy practices are governed by the laws of Norway, without regard to its conflict of laws principles. However, our services serve customers throughout Canada, and we comply with applicable Canadian privacy laws and regulations.